FAQs

I have listed a number of Frequently Asked Questions below, if your question is not answered then please feel free to contact me and I’ll do my best to answer it.


Purchases

How can I buy your jewellery?
I have a new online shop feature hosted by Tictail, click on any of the http://elisaetemadjewellery.tictail.com/ buttons that you see on the website to be re-directed to my online shop. There you can choose multiple items add them to your shopping cart and pay securely with Paypal or Credit Card.

You can also buy my jewellery from:
Crafty Praxis – Huddersfield
Etsy – Online


Can I commission you to make a piece of jewellery not on your website?

Yes. I am happy to discuss commissioned pieces, weather that be a variation of colours, beads or a whole new idea! Please contact me for more information and I’ll gladly get back to you with an idea of price and timescales.


I like a particular style/type of jewellery but want a different colour/yarn, is that possible?

Yes, I am happy to work to your requirements and will do my best so source beads/yarns that you request please contact me for more information and I’ll gladly get back to you with an idea of price and timescales.


I have sensitive skin and cannot wear silver plated jewellery, can you create your pieces with sterling silver?

Yes, check out the Extras section for more info.


I do not have pierced ears, can you create your pieces with clip earrings?

Yes, check out the Extras section for more info.



Shipping

How much is postage?

Standard Delivery: 1st Class Royal Mail delivery is £2 or free if you spend over £20, 2nd Class Royal Mail delivery is £1.50 or free on orders over £15.

Tracked and Signed for: UK is £7 or free on orders over £30. International £12 or free on orders over £50

It is best to contact me first if you need your jewellery quickly, most things can be shipped within 1-2 days but if I am out of stock of any components then this may be extended slightly.


I live outside the UK can you post to me?

Yes, but I only post International Tracked and Signed For, there is a flat rate of £12 for international shipping, or free on orders over £50



Workshops

Do you run private workshops?

Yes, I am available to run workshops on both basic jewellery making techniques and more advanced workshops with crochet or braiding techniques, for more information please contact me with ‘Jewellery Workshops’ as the subject.


Do you run group workshops?

Yes, I am available to run workshops on both basic jewellery making techniques and more advanced workshops with crochet or braiding techniques. I have run a number of workshops for Kirklees Council and privately in schools, for more information please contact me with ‘Jewellery Workshops’ as the subject.



Wholesale

I own a shop/gallery do you supply work on wholesale or sale or return basis?

If you are interested in stocking my jewellery in your shop or gallery, please contact me with ‘Jewellery Wholesale’ as the subject, for information regarding prices etc.

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